Community Affairs, Health and Education Committee
TL;DR
Local utility companies presented their plans to help residents struggling with utility bills during the COVID-19 pandemic, including suspending disconnections and late fees until January 2021. Several assistance programs were announced to help low-income households manage their utility payments, with options like payment plans and financial support.
Key Decisions
- Utility Shut-Off Moratorium Suspended until January 2021
- Utility Payment Assistance Programs Multiple programs launched to help residents
- Dr. Eric A. Johnson Way Resolution Passed, recommending street dedication
- Election Details Resolution Held in committee
- Housing Discrimination Ordinance Amendment Held in committee
Agenda
- Call to Order
Chair Shanklin called the meeting to order at 1:31 p.m.
- Roll Call
Chair Shanklin introduced the committee members and non-committee members present. A quorum was established. *NOTE: All committee members and non-committee members attended the meeting virtually.
- Special Discussion
- 1. Utility Company Plans for Those Facing Shut-Offs Due to COVID-19 Pandemic - Vince Guenthner and Dave Vogeland, Louisville Water Company (LWC): Wesley Sydnor, Brad Good, and Kim Reed, Metropolitan Sewer District (MSD); Marianne Butler and Jean Ann Pfisterer, Louisville Gas & Electric Company (LG&E); and Vincent James, Community BuildingDiscussion Item
The following spoke to the item: - Vince Guenthner, Louisville Water Company, presented a presentation - Dave Vogeland, Louisville Water Company - Committee Member Triplett - Chair Shanklin - Council President James - Committee Member Parker - Committee Member Green - Tameka Laird, Resilience and Community Services - Jennifer Lane, Metropolitan Sewer District (MSD) - Jean Ann Pfisterer, Metropolitan Sewer District (MSD) - Vincent James, Louisville Gas & Electric Company (LG&E) The following was discussed: - Map of the metro area color coding of average dollar amounts owed by customers - Residential outstanding by zipcode - amount owed by the average customer $250 to $500 - 16,000 thousand residential customers are delinquent - dollar value is $7.5 thousand - Commercial Customers by zip code - amount owed $500 to $4,000 represent about 700 customers - dollar value $2 million - Multi-Family outstanding balances by zipcode - 230 Accounts, amount owed $1,500 to $12,000 - dollar value $3.5 million - Multi- Families are renters the Landlords pay the bill for the complex and will work hard with the group of customers - Total Customers 285,000 thousand Service Connections - 5.6% customer doing well - The federal funds that was given for COVID will expire December 30, 2020 - $134 million Federal Care Funds allocated for COVID - Daniel Frockt, Office of Management and Buget (OMB) would have to give an upon on the amount of funds remaining - Tameka Laird, stated her office will present a plan to Metro Council in the next couple of months before the shut-off of the funds - To keep the balance of the federal funds the federal government has two requirements - 1.) Documentation demonstrating the need for the community 2.) Have to be COVID related before the January shut-off start - Agencies will be working with Resilience and Community Services to keep all households stabilized - December 31, 2020 the unspent money will be sent back to the Federal Government - Keeping close track with the Governor he has ordered no disconnects until after the first of the year - No disconnections until at least January 2021 - No late charges assessed until at least January 2021 - Monitoring the current COVID positivity trends to evaluate plans - Will continue outreach to customers to set up payment plans - Residential customers who have not made contact will be placed on default payments - Commercial customers will have payment plan options also - Working with social service agencies on customer billing assistance - Louisville Gas & Electric Company willing to work with customers - Disconnect for customers November 9th has been suspended - All late fees will be waived until the end of year 2020 - Customers need to contact customer care to set-up payment plans - Customers can also go on Web-site - Offering 6 month or 12 month payment plan - Customers should select best plan for themselves - Louisville Gas & Electric (LG&E) will automatically set-up customers for a 12 month payment plan if they have not contacted them - Citizens have received scam phone calls regarding payments Louisville Gas & Electric (LG&E) will never call on the phone regarding payments - Bills that are late you will receive a notice in the mail only - Payment plans should be kept current - Offering COVID Plans for payment - Encourage customers to pay bill as much as they can to avoid high bills - Low Income Home Energy Assistance Program (LIHEAP) will be coming into place soon - Low Income Home Energy Assistance Program (LIHEAP) will assist with part of the payment and the customer will pay the rest depends on qualifications - 3% to 6% of customers will be in the eligible disconnect stage - Louisville Gas & Electric (LG&E) will send dollar value back to President James regarding amount owed - Total of 1.2 million total customers with operation in Virginia - Metropolitan Sewer District (MSD) working in partnership with customers - Have a lot of customers having a challenging time - How to make it easier for the customers and get the message out - Have had discussions with national cities on how to help customers - Working in partnership with Louisville Gas & Electric (LG&E) - Partners also with Metro Government - Water, Waste Water and Drainage the amount is pro-rate on amount paid to each service - Office of Resillence Community Services has 3 programs that will start November 2, 2020 - Low Income Home Energy Assistance (LIHEAP) Program will go from November 2nd to December 11th - Have to be 150% of poverty level - Health at Home will receive 1.4 million - Each Household $500 for assistance - will cover over 10,000 customers for a household - Have to be 200% of poverty level - The Heal Program - Heating and Assistance have to eligible and qualify - Press Release will be in a few day and will share with Metro Council Members - No In-person assessment- everything will be done by Drop-off, Telephone or Email due to COVID, will have additional staff to help - Discussion regarding the Eviction and Prevention Program and the Landlord program- Web-site on line
- Pending Legislation
- 2. A RESOLUTION HONORING DR. ERIC A. JOHNSON BY DEDICATING THE SOUTHEAST CORNER OF 40TH AND WEST BROADWAY AS "DR. ERIC A. JOHNSON WAY" IN RECOGNITION OF HIS 25TH ANNIVERSARY AS PASTOR.ResolutionAction: recommended for approval Passed
A motion was made by Vice Chair Triplett, seconded by Committee Member Benson, that this Resolution be recommended for approval. The motion carried by a voice vote and the Resolution was sent to Old Business to allow the sponsor to speak to the Resolution.
- 3. RESOLUTION URGING THE JEFFERSON COUNTY CLERK TO RELEASE THE DETAILS FOR THE GENERAL ELECTION IN NOVEMBER 2020.ResolutionAction: held
This item was held in committee.
- 4. AN ORDINANCE AMENDING SECTIONS 92.02, 92.03 AND 93.04 OF THE LOUISVILLE METRO CODE OF ORDINANCES (“LMCO”) AMENDING THE DISCRIMINATION ORDINANCE PROVIDING FOR MORE FAIR ACCESS TO RENTAL HOUSING (AMENDMENT BY SUBSTITUTION).OrdinanceAction: held
This item was held in committee.
- Adjournment
Without objection, Chair Shanklin adjourned the meeting at 2:37 p.m. *NOTE: Items sent to the Consent Calendar or Old Business will be heard before the full Council at the Metro Council Meeting on November 5, 2020
- Note: Agendas are followed at the discretion of the Chair. While an item may be listed, it does not mean all items will be heard and/or acted upon by the Committee.
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- Clerk(s)
Mary Whitlock, Assistant Clerk Sonya Harward, Clerk
- Support Staff
Natalie Johnson, Jefferson County Attorney's Office
- Non-Committee Member(s)
Council Member Barbara Sexton Smith (D-4) and Council President David James (D-6)