Smart Cities and Service Improvements Committee

Agenda

1. * COVID-19 NOTICE *
2. Consistent with AB 361 and City of San Jose Resolution Nos. 80628, 80659 and 80685, Committee Members may be teleconferencing from remote locations.
3. How to observe the Meeting (no public comment):
4. 1) Cable Channel 26, 2) https://www.sanjoseca.gov/news-stories/watch-a-meeting, or 3) https://www.youtube.com/CityofSanJoseCalifornia
5. How to submit written Public Comment: By email to SmartCitiesCommittee@sanjoseca.gov by 9:00 a.m. the day of the meeting.
6. How to provide spoken Public Comment during the City Council Committee Meeting:
7. 1) By phone 888 475 4499. Webinar ID: 897 8450 7745. Click *9 to raise a hand to speak. Press *6 to unmute. Alternative phone numbers are: US: +1 (213) 338-8477 or +1 (408) 638-0968 or (877) 853-5257 (Toll Free). 2) By online https://sanjoseca.zoom.us/j/89784507745. a. Use a current, up-to-date browser: Chrome 30+, Firefox 27+, Microsoft Edge 12+, Safari +. Certain functionality may be disabled in older browsers including Internet Explorer. Mute all other audio before speaking. Using multiple devices can cause an audio feedback. b. Enter an email address and name. The name will be visible online and will be used to notify you that it is your turn to speak. c. When the Committee Chair calls for the item on which you wish to speak, click on “Raise Hand.” Speakers will be notified shortly before they are called to speak. d. When called, please limit your remarks to the time limit allotted.
8. Call to Order and Roll Call
9. Review of Work Plan
10. CC 22-233 City Initiatives Roadmap: Customer Service Vision and Standards Status Report.
    Review of Work Plan

    Defer the City Initiatives Roadmap: Customer Service Vision and Standards Status Report from the October 6, 2022 Smart Cities and Service Improvements Committee meeting to the November 3, 2022 Smart Cities and Service Improvements Committee meeting. (City Manger)

11. Consent Calendar
12. Reports to Committee
13. 1. Innovation and Technology Projects Bi-Monthly Status Report.
    Reports to Committee

    Accept the verbal bi-monthly status report on innovation and technology projects, which will highlight the condition of efforts, verification and validation, initiatives at risk along with mitigation steps, and completed projects. (Information Technology)

14. 2. Public Emergency Notification Status Report.
    Reports to Committee

    Provide a status report on public emergency notification capabilities for disaster response and recovery, lessons from disaster events, and improvements. (City Manager - Emergency Management/City Manager - Communications)

15. 3. Digital Privacy Community Engagement Status Report.
    Reports to Committee

    Accept the status report on the Digital Privacy community engagement program efforts to augment public participation, partnership with the Digital Privacy Advisory Task Force, and effective public outreach and signage. (Information Technology/City Manager - Communications)

16. Open Forum
17. Members of the Public are invited to speak on any item that does not appear on today’s Agenda and that is within the subject matter jurisdiction of the City Council.
18. Adjournment
19. Thank you for taking the time to attend today's meeting. For Committee meeting schedules, Agendas, Staff Reports, other associated documents and Committee contact information, please visit https://www.sanjoseca.gov/your-government/departments/city-clerk/council-agendas-information. Click on the link for the Committee in which you are interested. Committee Meetings are televised live and rebroadcast on Channel 26.
20. To arrange an accommodation under the American with Disabilities Act to participate in this public meeting, please call (408) 535-8150 at least three business days before the meeting.
21. All public records relating to an open session item on this agenda, which are not exempt from disclosure pursuant to the California Public Records Act, that are distributed to a majority of the legislative body will be available for public inspection at the Office of the City Clerk, 200 East Santa Clara Street, 14th Floor, San Jose, California, 95113, at the same time that the public records are distributed or made available to the legislative body. The Code of Conduct (https://www.sanjoseca.gov/home/showpublisheddocument/12901/636670004966630000) is intended to promote open meetings that welcome debate of public policy issues being discussed by the City Council, their Committees, and City Boards and Commissions in an atmosphere of fairness, courtesy, and respect for differing points of view.